Privacy and Security Policy
Protecting your privacy is important to us. We want you to
understand what information we collect and how we use it. In order
to provide our customers with reliable and convenient conference call
services, we use technology to manage and maintain customer information.
We do not share your information with any outside organizations. We
restrict the access of your information to employees, strictly for
the use of providing you with quality customer service. We maintain
physical, electronic, and procedural safeguards that comply with federal
standards, safeguarding your nonpublic personal information. At any
time, if you become an inactive customer, we will continue to adhere
to the privacy policies and practices described above.
Information We May Collect
We may collect nonpublic personal information about you from the following
sources: information we receive from you on registration or other
forms, such as your name, address, and credit card information; information
about your conference call transactions with us, such as your conference
call history and invoice balances; and information we receive from
third parties, such as consumer reporting agencies and other lenders,
regarding your creditworthiness. Nonpublic personal information is
nonpublic information about you that we obtain in connection with
providing you with our service. Examples of nonpublic personal information
are your name, credit card information, and payment history.
Conference call security is essential. Tegora's strict security protocols, plus the following tips, will help you conduct your calls with confidence.
Conference Call Privacy and Security Tips
• Use passcode entry to ensure only the participants invited are allowed to access your conference call.
• Choose entry and exit tones to notify you when a participant joins or leaves your conference call.
• Conduct a roll call to find out who is on your conference call.
• Lock and unlock your conference call to ensure that no one joins after you begin.
• At the end of your call, disconnect all lines to ensure everyone leaves at the same time.
• Change your conference call passcode regularly or when you suspect misuse.
• At the beginning of your conference call, take advantage of the ability to enter a moderator billing code which tracks the subject of each call. This tool helps you monitor your usage and alerts you if your dial-in number and passcode are used without your permission.
• Limit the distribution of your passcode to prevent misuse of your account.
• Support materials used by conference call participants should be shredded before disposal to prevent intentional or accidental misuse of your proprietary information.
Security and Confirmation Codes
After your reservation is made, your conference call will be assigned a unique passcode. Persons without these codes will not be admitted into your conference call unless approved by the conference moderator or host. If you are using the same confirmation code for several conferences, Tegora suggests changing your code periodically.